Frequently Asked Questions (FAQs)

Product FAQs

1. What are your nursing covers made of and how should they be washed?

Our signature nursing covers feature prints designed in-house and are crafted using organic rayon blends. If preferred, wash before first use. For aftercare, hand wash or run a delicate cycle on the washing machine with like colours and air to dry.

Shipping FAQs

1. What are the available shipping options?

For mailing addresses in Singapore, we offer doorstep delivery at a flat rate to postal areas covered by our courier partners. Kindly note that locations including but not limited to Sentosa will require additional charges in consideration of vehicle admission rates.

For international mailing addresses, we offer shipping at a flat rate (in Singapore Dollars (SGD)) to several countries. Kindly note that relevant taxes and duties may be levied in accordance with customs regulations. Please refer to our Shipping Policy for more information.

2. When is shipping complimentary?

Local purchases totalling SGD 60 and above in a single order will enjoy complimentary shipping.

For Malaysian addresses, purchases totalling SGD 250 and above in a single order will enjoy complimentary shipping.

3. How can I track my order?

After an order has been shipped, you will receive a tracking number to the email address supplied to our website, which can be used to view the delivery status of your parcel through our courier partners' websites.

Payment FAQs

1. What are the available payment options?

We accept payment via credit card (Visa and MasterCard), Apple Pay and Google Pay. If you have a discount code, key it in during checkout before making payment.